Contact information
Contact Information
Thank you for visiting Swimora. We are here to help with product questions, order support, shipping updates, returns, refunds, and general customer service.
Business Information
Business Name: Swimora
Website: swimora.xyz
Established: 2023
Business Address
Swimora
Ph8-418 E Broadway
Vancouver, BC V5T 1X2
Canada
Customer Support
Email: support@swimora.xyz
Phone: +1 (604) 897-3322
Support Hours
Monday – Friday: 9:00 AM – 6:00 PM PST
Saturday – Sunday: 10:00 AM – 4:00 PM PST
Customer Service
You may contact us for help with:
- Product recommendations
- Swimming goggles and swim accessories
- Order confirmation
- Shipping and tracking
- Returns and refunds
- Damaged or defective products
- General store questions
Response Time
We aim to respond to all customer inquiries within 24 business hours.
During weekends, holidays, or high-volume periods, response times may be slightly longer.
Important Notice
When contacting us, please include your order number, full name, and the email address used at checkout so we can assist you faster.